About Quality Custom Pools
We’re a family-owned business that builds between 50 and 100 pools a year. We pride ourselves in the fact that the majority of our business comes from word-of-mouth or repeat customers. This is mostly contributed to our business philosophy which is "Treat the customer exactly the way we would like to be treated" and "promise nothing that cannot be delivered." To help ensure quality and completing projects on time, most all phases are done "in house."
In combination with constructing swimming pools, we also build waterfalls and various water features, fire pits, fire places, BBQ’s, block walls, and concrete work to include stamping and various other finishes. We offer a wide variety of materials for plaster, such as, "Pebble Tec, Pebble Sheen, 3M Color Quartz, gray plaster, blue plaster and white plaster". Coping choices range from "Flagstone, Quartz stone, Brick, Cantilever Coping and Art Rock".
We typically finish between 2 to 4 pools a week throughout the year. Normal construction time is approximately 6-8 weeks.
Quality Custom Pools, Inc was originally established as a pool construction consulting firm that specialized in owner/builder projects. The original name was "Quality Custom Pools for Less." In 2001 we became incorporated and changed the name to "Quality Custom Pools, Inc." We now employ over 30 skilled people and we own our own equipment which includes several tractors and dump trucks. While we still do consulting projects, the bulk of our business is new gunite swimming pool construction.
10 Reasons People Love Quality Custom Pools
- We have an APSP® Certified Building Professional® (CBP®) on staff, overseeing every job.
- We have consistently maintained an A+ Rating with the BBB.
- The owner of the company is a BPI Certified Professional, which means he's been trained and certified on the front-lines of the home performance industry.
- We're not "just a pool builder." We offer Complete Backyard Solutions for your home.
- We’re not a "cookie-cutter" pool builder. Every one of our projects is completely custom designed just for you.
- We train our own in-house craftsmen to build above the industry standards.
- We also have our own in-house service team, to make sure your pool is always running perfectly.
- We strive to design and build low-maintenance, energy-efficient pools and spa, with as many “self-maintaining” features as possible.
- To make it easier for you to decide just what you want, we offer a FREE DVD, loaded with pool ideas and helpful advice.
- Every one of our pools comes with a Lifetime Guarantee on the shell.
Our Certifications and Associations
Quality Custom Pools is proud to be a member of the following associations.
PHTA – “Pool and Hot Tub Alliance”
The PHTA was formed in 2019 through the merger of The Association of Pool & Spa Professionals and The National Swimming Pool Foundation. Both organizations have similar goals of making swimming safe, healthy and fun, so the merger was a logical improvement.
PHTA is the world’s largest association representing swimming pool, hot tub and spa manufacturers, distributors, manufacturers’ agents, designers, builders, installers, supplier, retailers and service professionals. PHTA offers pool and hot tub education and certification programs, provides valuable membership benefits, develops trusted industry standards and advocates for critical legislation.
PHTA members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
More information at: https://www.phta.org
BBB – “Better Business Bureau”
The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:
Honesty In Advertising
Honest Business Practices
Reliable Complaint Handling Procedures
Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.
Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers.
More information at: Better Business Bureau
Business Consumer Alliance
Business Consumer Alliance, Inc. is a non-profit organization which began business in 1936. Prior to 2013, BCA operated as the Better Business Bureau of the Southland. The name was changed to allow for an expansion of the services we provide to consumers and businesses, and to broaden our service area from the greater Los Angeles area to North America.
The broad purpose of BCA is to promote business self regulation. We achieve this objective by assisting consumers in resolving complaints with businesses and using that complaint information along with other relevant information like customer reviews to forecast business Australian tablets reliability. Through a sophisticated algorithm that evaluates several different aspects of businesses, BCA is able to assign letter grades, ranging from AAA to F which assists the public in identifying reputable or disreputable companies.
BCA obtains its funding from member businesses who support the mission and purpose of BCA and who agree to abide by high standards of ethical business practices.
A marketplace where buyers can identify trustworthy and ethical businesses and avoid unscrupulous businesses whose purpose is to defraud them or to provide inferior or non-existent services or products.
BCA’s mission is to promote and encourage business self regulation. We accomplish that mission by assisting consumers in resolving disputes and complaints against businesses and using that information along with other data to predict the future behavior and reliability of businesses. Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers.
More information at: Business Consumer Alliance
BPI Certified Professional
BPI Certified professionals are highly skilled experts on the front-lines of the home performance industry.Our nationally recognized credentialing program identifies individual excellence in house-as-a-system evaluation, diagnostics and installation. Stringent technical standards and requirements mean that BPI certified professionals are in demand – from homeowners, state and utility energy efficiency incentive programs and weatherization assistance programs.
More information at www.bpi.org/professionals.aspx.
CBP® - Certified Building Professional®
A Certified Building Professional® is an individual who has passed all the rigorous requirements of the PHTA (Pool and Hot Tub Association) Certified Building Professional® training program. Graduates of the course learn the skills and value system pertaining to high ethical standards, commitment to the highest standards of workmanship and construction, business stability, and superior customer relations. After completion of the training, all graduates must complete continuing education requirements on an ongoing basis in order to maintain their CBP® certification.
More information at https://www.phta.org/cbp-for-building-professionals.
Western Regional Master Builders Association
Western Regional Master Builders Association (WRMBA) is a safety trade association consisting of licensed California contractors. WRMBA has been active in accident prevention and workplace safety since 1978. WRMBA provides California employers with some of the most useful safety and accident prevention information in the construction industry.
More information at www.wrmba.com.
The World's Most Trusted Aggregate Pool Finishes
Often imitated, never duplicated, Pebble Tec®, Pebble Sheen®,Pebble Fina® and Bead Crete® brand pool finishes help create the kind of luxurious, durable pools, spas and water features that provide a lifetime of inspiration and relaxation. We are a licensed dealer of Pebble Tec and have a team of fully trained professionals to install Pebble Tec pool finishes for your pool.
More information at Pebble Tec
Backyard Blaze specializes in automated remote controlled outdoor fire features and accessories. If you are looking for something to enhance your backyard landscaping we have the solution for you. Their fire features come in many sizes and styles and our tiki torches are made of only the finest quality materials.
Backyard Blaze carries a huge selection of outdoor fire accessories to complete any project you are designing, including fire rings, fire on water manifolds, remote fire, key valves, burner bars, stainless steel troughs, copper or stainless steel bowls, log sets and water fountains.
National Pool Tile
Plan your perfect poolscape with National Pool Tile’s decorative swimming pool finish, pool tile, and coping. But don’t stop at the water’s edge – surround your pool with sophistication! From hardscapes like deck pavers or decorative concrete, to fire and water features, or perhaps an outdoor kitchen, National Pool Tile offers outdoor products to suit every style, taste, and budget.
More information at National Pool Tile.