Testimonials

 

"I would like to personally thank each and every one of you for making our entire pool building experience a great one. From start to finish, every aspect of the process has been seamless as well as enjoyable. Construction enjoyable? Oxymoron right? Wrong! We loved every minute of it. Your staff was so personable and professional, it was almost unbelievable.


"As you may know, I had shopped 6 other contractors before settling on Quality Custom Pools. You were not the cheapest, but after doing a great deal of research and visiting job sites in process to completed jobs, you were the best choice for our family. Your crew was fast and professional, but best of all they did an awesome job.


"I would especially like to thank Frank. Dealing with Frank was a pleasure. Not only was he not the typical "pushy salesman" that I had encountered with some of your competitors, he was professional and very easy to deal with. He over delivered on every promise he made, including the biggest promise of getting things done in a timely matter (which was in fact completed 2 weeks ahead of schedule).


"The pool came out beautiful. Better than our family or friends ever imagined. If at any time you have a potential client that would like to see the quality work that you guys do, or need a reference to let them know how professional your team is, give us a ring, we'd gladly open our home to you."


Jeff, Annie, Cheyenne and Caden



"Wow! What a surprise!

 

We are very happy with the way the pool has turned out. It looks great and we can hardly wait to step foot in it.


You may be getting a call from someone whois interested in having a pool built. He saw our pool yesterday and wasvery impressed.


"Once again thank you for the great job you and your crew did on the pool. You also have a very nice office staff."


Bob & Gloria Madrigal

 



"To you and staff, thank you for being so wonderful and making our backyard beautiful.


"You made a scary process seem easy and your professionalism is amazing.


"Thanks again"


Ryan Williams



"Purpose of this letter is to let you know a little about the experience we had with Quality Custom Pools (QCP). From start to finish, we have been impressed with the quality of their workmanship, the friendliness of the staff and crew, and the expediency in which our pool was completed. Our pool took approximately 9 weeks from start to finish. This is a relatively short time period compared to other people we have talked with who have had pools recently built. With the exception of rainy days and weekends, there were always a number of crew members in our yard working on our pool each day. They'd start early (about 7:30 am) and leave later in the afternoon (around 3:30 pm).


"It was reassuring to have Jim Barrett, the owner of Quality Custom Pools, drop by on a regular basis to see how things were going and to answer any questions we might have during the construction phase. We found him to be very knowledgeable and personable. His superintendent, Jason, as well as salesman, Frank, were also very responsive to our calls and concerns, if any.


"We also had some masonry work done by QCP and are very pleased with the way this came out. We have received several compliments from family and friends about our pool and improvement to the front of our house and would highly recommend this company to anyone who is considering having a pool built.


"In closing we'd like to say that not only deciding on building a pool, but also finding the best company to do the job was a very important decision for us. We are thankful to have found an excellent company, one that has made our side yard an "oasis" for us and our family.


"Please don't hesitate to call us at (951) 672-1551 if you'd like more information or would like to drop by to see our pool. We'd be happy to show you around."


Bob and Gloria Madrigal

 

 

 

"Thank you for building us our beautiful quality custom pool. The job that you and your staff did for us is exactly what I wanted.


"We really appreciate that you were always available to take my calls or to return them so quickly. Your precision and attention to details really added to our back yard.


"Please feel free to refer any potential clients to us and allow us the opportunity to advise them of our happiness with you and the rest of your staff.


"I hope that you will include the attached pictures along with this letter to your books and online to display your great work. Again, I really appreciate all the hard work by you and your staff."


Aaron and Cheyenne Mattsson



We couldn't be happier with our Quality Custom pool. When we were getting quotes from various pool companies Jim (the owner) spent the time to understand how we would use our pool. His design suggestions were outstanding and were within our budget. The building process was on time and well orchestrated. Their web-based project update tool made 2-way communications a breeze. We constantly get compliments and I have recommended Quality Custom Pools to my friends and neighbors. I can't say enough good things about Jim and his staff.

 

Gene Mitchell



"We are extremely happy with Quality Custom Pools. My family hired Quality Custom Pools for a big project including swimming pool with waterfall & rock slide, landscaping, BBQ lanai, patio cover, stamped/stained concrete, and dog run. Everything was completed professionally with high quality. We are very pleased and enjoy our backyard. We spend a ton of time in the back with the kids and dogs, and it feels like a resort rather than our own home. I recommend Quality Custom Pools to all my friends who are considering a pool! Jim is extremely talented. My wife and I expressed our "wish list" and he developed a plan and design that was perfect for our family. It was a pleasure working with an honest and professional contractor! Your money will be well spent with Quality Custom Pools! "

 

Andrew Doan



"From the moment I met Jim Barrett I knew I would use them. I just moved into my brand new home about 6 months ago so I needed to do the backyard, which the developer did not do. Staying on budget was critical for me. "Quality" exceeded my expectations and more importantly, the expectations of my wife! We decided to not only have them do the pool, but also our landscape and patio cover as well. The prices were reasonable, the estimates accurate, and the work exceptional. All of the workers were clean, polite and friendly! I am a city council member for Temecula California for the past 12 years. People trust me. I would not hesitate to recommend this company. There may be some equal, but there is no better. You are welcome to call me at 951-657-4281 x 302 if you want to talk to me personally."

 

Mike Naggar



"I have used Quality Custom Pools four times in the past two years. Each time I have been pleased with the work completed. They have done everything from pool repairs, (from another pool builder) planter boxes, retaining walls and most recently our beautiful new pool. The work was completed on time and on budget. All the employees were cordial, knowledgeable, and respectful. Jim has built a stand up company and he takes pride in the work he and his employees do.

 

Jack McDonnell



"We purchased a partially completed home in Feb. 2011. Over the next 12 months, we hired numerous contractors to improve the property. Our experience with Jim Barrett and his dedicated crew at Quality Custom Pools in Nov. 2011 was by far the most positive of any contractor we worked with. The project included building retaining walls, forming a long v-ditch, pouring concrete walkways, installing drainage, laying paving stones, and putting up stone veneers on a large fireplace and on 6 wall columns. This company consistently went above and beyond expectations.

 

Quality of workmanship and materials used were top-notch. Work was completed on schedule and the crew was conscientious of leaving our property clean and tidy at the end of each day. If Jim saw where something could be improved upon, he didn't hesitate to bring it to our attention There were understandably a few unexpected issues that arose, and they addressed these promptly and to our total satisfaction. In summary, I give Quality Custom Pools my highest recommendation. We are grateful for the outstanding experience that we had with working with them on this project, and now are enjoying the benefits of their excellent work."

 

Sherry Simmons




"We are very happy with the results of our pool. It turned out beautiful. I have already recommended this pool company to several people and will continue to do so."

 

Michelle Jones



"Jim,

I just want to say that I am so happy with my backyard. And can't wait until it is complete. I wanted to Thank you, and Katie, for all your help along the way. I know it can't be easy to keep everything straight from day to day. I also, wanted you to know that I am so pleased with your staff/employees. I never had any issues and everyone has been so professional.


To Jason, I just wanted to say Thank you, to you and your crew! You all made the process of a big project for me a little easier! Thank you for being understanding and so very helpful with all my questions. I really appreciate you and your crew, everyone has been so considerate and professional, and not to mention a job WELL DONE! I am very happy and just wanted you to know that would recommend Quality Custom Pools.

 

Thank you again!

Sharon



"The no-nonsense quote, completion of my pool with no hidden costs on time and service after the job have set this company head and shoulders above its competitors. I have recommended QCP to every friend and colleague asking my advice. Those that have taken my advise have all been just as pleased with the product and service provided by Quality Custom Pools. TWO THUMBS UP!!"

 

Rob Patterson



"Dear Jim,

My husband John and I would like to express our sincere thanks for a job well done in building
our fabulous pool. We are very happy with the end result that was created by Quality Custom Pools.

It was such a great experience to see the different stages of how a pool is formed and developed
into a unique masterpiece. You made our dream come true with your knowledge and insight of
the perfect design to fit our backyard.

We appreciate your professionalism, efforts and dedication in getting the job done in a timely manner. Thank you for keeping us informed on everything and returning our calls when needed.

We are excited and thrilled to have our grandchildren over to enjoy our beautiful pool. What a
wonderful way to start the summer with splashing in the pool and having fun with family and friends.

Keep up the good work!

Sincerely,"

John E. Sparks & Rachel M. Sparks

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